Privacy Policy

Introduction

This Privacy Policy outlines our practices regarding the collection, use, and disclosure of your information through our website, services, and communications. By using our services, you agree to the terms of this Privacy Policy and consent to the data practices described herein.

Information We Collect

• Personal Information. Name, email address, phone number, company details, and billing information that you provide when contacting us or requesting our services.
• Project Information. Details related to your design requests, project specifications, and any materials you provide for project fulfillment.
• Technical Data. Information such as IP address, browser type, device information, and cookies when you visit our website.
• Usage Data. Information about how you interact with our website, including pages visited, time spent, and user behavior patterns.

How We Use Your Information

We use the collected information for various purposes, including but not limited to:

• To provide and manage our design services
• To communicate with you about your projects
• To improve our website and services
• To send relevant marketing communications (with your consent)
• To comply with legal obligations

Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which we collected it, including legal, accounting, or reporting requirements. When determining the appropriate retention period, we consider the amount, nature, and sensitivity of the data, the potential risk of harm from unauthorized use or disclosure, and applicable legal requirements.

"We are committed to handling your data with integrity and transparency. Your trust is important to us, and we strive to maintain that trust by being clear about how we use your information."

Your Rights

Depending on your location, you may have certain rights regarding your personal data, including:

• Access to your personal data
• Correction of inaccurate data
• Erasure of your data (when applicable)
• Restriction of processing
• Data portability
• Objection to processing

Third-Party Sharing

We do not sell your information to third parties. We may share data with:

• Service providers who assist us in operating our business
• Legal authorities when required by law
• Business partners with your explicit consent

Cookies Policy

Our website uses cookies to enhance user experience and analyze website traffic. You can control cookies through your browser settings. By continuing to use our website, you consent to our use of cookies in accordance with this Privacy Policy.

Children's Privacy

Our services are not intended for children under 18 years of age, and we do not knowingly collect personal information from children. If we learn that we have collected personal information from a child without parental consent, we will take steps to delete that information.

Changes to This Policy

We may update this privacy policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. The latest version will always be posted on our website, and we will notify you of any material changes.

Contact Information

If you have any questions about this privacy policy or our data practices, please contact us at:

• Email: privacy@mario.co.ke
• Phone: +254 729 808587
• Address: Machagucha Place, Kweria Road, Nairobi, Kenya

Last Updated: February 2025