Frequently Asked Questions

Mario Designs is Kenya's premier branding agency, home to a hive of talented creatives who put digital first. We specialize in comprehensive branding solutions including digital printing, promotional items, large format printing, and signage & advertisements. Since 2018, we've cultivated deep experience across the branding landscape, making us leaders in designing complete market presence for businesses.

Mario Designs is located in Nairobi, Kenya. Our address is Machagucha Place, Kweria Road, Nairobi, Kenya. We serve clients across Kenya and beyond, providing comprehensive branding solutions to businesses in multiple industries.

Our office is open Monday through Friday from 8:00 AM to 5:00 PM, and Saturday from 9:00 AM to 1:00 PM. We are closed on Sundays and public holidays. However, our team works round-the-clock to ensure timely delivery of projects.

Mario Designs was founded in 2018 in Nairobi. What started as a small creative studio has evolved into Kenya's premier branding agency, serving over 500 clients across multiple industries.

Yes, we offer expert design support services. Our creative team can develop concepts that align with your brand identity and project goals. However, you're also welcome to provide your own designs if you prefer. Our approach combines creative excellence with strategic thinking to deliver results that impact your bottom line.

As one of our core values states, "Time Is Of The Essence. And We Won't Waste Yours." Our team is trained in agile project management, and we work round-the-clock to deliver on time. We offer a 48-hour standard delivery on most products. However, turnaround times may vary depending on the complexity and volume of your order. Custom projects may require additional time, but we pride ourselves on meeting tight deadlines - no project has too tight a turnaround for our agency.

Yes, we offer expedited services for urgent orders, subject to availability and additional charges. As we say, "Some Go The Extra Mile. We'll Run A Marathon." Please contact us directly to discuss your specific timeline requirements, and we'll do our best to accommodate your urgent needs.

Minimum order quantities vary by product. For business cards, our minimum is 100 cards. For promotional items like t-shirts and caps, minimums typically start at 25 units. For large format printing, there is generally no minimum order quantity. Please contact us for specific information about the items you're interested in.

You can request a quote through our website, email us at sales@mario.co.ke, call us directly at +254 729 808587, or schedule a consultation for more complex projects. Our team will guide you through the ordering process, which follows our standard workflow: Consultation, Design, Production, and Delivery.

Absolutely! We excel at working within established brand guidelines to maintain consistency across all your marketing materials. Our team is experienced in interpreting and implementing brand standards across various media and applications.